Returns & Exchanges at Cezar
We want you to be completely satisfied with your home decor and furniture selections, which is why we offer a 30-day return policy on all eligible items. All returned products must be in their original packaging and unused condition to ensure a full refund.
Initiate Your Request
Log into your Cezar account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Pack with Care
Securely pack the items in their original boxes, ensuring all hardware, assembly manuals, and protective padding are included to prevent damage during transit.
Affix Shipping Label
Print the prepaid shipping label provided via email and attach it clearly to the outside of your package, covering any previous delivery markings.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing